Timeline / entry

New Orleans cancels $6 million 911 records system contract

The City of New Orleans canceled a $6 million contract with Swedish firm Hexagon for a cloud-based 911 records system. Signed in early 2021 for OnCall Records, the project aimed to combine 20 police records systems. The city cited technical delays, no workable data access plan, and inability to generate compliant reports. The system might have increased time to write police reports. The city is evaluating alternative systems.

$6,000,000Cancelled contractreportednot on THE TABContract value as reported; amount already paid not stated.

Also in New Orleans, LA

2 entries over 1 yr 9 mo, oldest first. The gap is the time since the previous one.

  1. New Orleans confirms at least $10.4 million in Real Time Crime Center spending since 2017
  2. +1 yr 9 moNew Orleans cancels $6 million 911 records system contract this entry

Sources

  1. New Orleans cancels 911 records system upgrade after 'serious shortcomings' surfaced — StateScoop, Aug 3, 2023 (statescoop.com)

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